Blackline Master Subscription Agreement

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2.1 Connection management. Access and use of the Services are limited to the specified number of individual agents authorized on your subscription for the service concerned. You accept and recognize that an agent connection cannot be shared or used by more than one (1) person. However, officer statements can be attributed to new people who replace old ones who no longer need to use the services continuously. You and your agents are responsible for the confidentiality of all agent login information on your behalf. In the absence of a written license from Zendesk that expressly states otherwise, you agree and recognize that you should not use the services, including the API, to circumvent the requirement for an individual agent request for each person who (a) uses the services to interact with end-users; (b) processes data related to interactions with end-users; or (c) processes interaction data from a non-Zendesk service that provides functions similar to those provided by the Services and which, in accordance with this agreement, require a custom agent statement when the services are used for such interaction. In addition, the subscriber should not use the API or software to circumvent the service or agent license restrictions that are imposed in the service`s user interface. If Zendesk finds that your use of a Zendesk service does not comply with this contract or the features and restrictions of service plan on our site, Zendesk reserves the right to charge you a fee and you agree to pay for this use in addition to other remedies available to us. When you visit our offices, you may need to register as a visitor and include your name, email address, phone number, business name and title.

We use this information for security reasons to register visitors in our offices and to manage confidentiality agreements that visitors may be required to sign, as long as such processing is necessary for our legitimate interest in protecting our offices and confidential information from unauthorized access. This Agreement, including all parts and supplements and all orders of service, constitutes the whole agreement between the parties and replaces all prior and simultaneous agreements, proposals or assurances, written or orally, with respect to its purpose. Any amendment, amendment or waiver of a provision of this Agreement is valid only if it is written and accepted by the party against whom the amendment, amendment or exemption must be invoked, either in writing or electronically.