14.3 Arbitration and notification measures. Before filing an arbitration application, you and Epson decide to try for sixty (60) days to resolve disputes informally. If you and Epson fail to reach a settlement agreement within 60 days, epson or Epson may initiate arbitration proceedings. Notice to Epson: Epson America, Inc., ATTN: Legal Department, 3131 Katella Ave., Los Alamitos, CA 90720 (the „Epson address“). The dispute resolution message will be sent to you at the most recent address Epson has in its files for you. For this reason, it is important to inform us if your address changes by sending us an email to EAILegal@ea.epson.com or by sending us to Epson above. The notification of the dispute includes the name, address and contact information of the sender, the circumstances leading to the dispute and the requested discharge (the „disclosure of the dispute“). After receiving the dispute resolution communication, you and Epson agree to act in good faith to resolve the dispute before the arbitration process begins. 17. Full agreement. This agreement is the whole agreement between the parties in relation to the software and replaces any order, communication, advertising or representation in relation to the software.